Operations Guide
This section provides detailed, step-by-step instructions for using KiwiCloud's major product modules. Designed for administrators, operators, and IT professionals, this guide helps you configure, manage, and troubleshoot your devices with clarity and confidence.
Enrollment
Register Android devices via QR code, ROM, or backend, and activate them for full lifecycle management in KiwiCloud.
- QR Code EnrollmentEnroll GMA devices via QR code with preset group, name, and Wi-Fi. Scan to auto-bind and manage devices instantly.
- Device ImportBulk import device SNs via template to prepare for onboarding and registration. Ideal for batch setup before deployment.
- Zero-touch EnrollmentEnable zero-touch enrollment with account authorization and Wi-Fi configuration, ensuring devices auto-connect and register securely.
- Enrollment ManagementCentralize device enrollment: view registered/unregistered, bulk-set enrollment modes, support IMA batch/individual, and revoke configs.
- KMA Zero touch Quick Start
- GMA Zero-touch (Google Zero-touch)
- IMA Zero-touch
Device Management
Monitor, operate, and configure registered devices with real-time status, remote control, and unified policy enforcement.
- Device List (KMA)Manage and filter devices, view status, control remotely—your entry point to full device lifecycle operations.
- Device Details (KMA)View a device's info, policies, apps, and logs in one place for efficient troubleshooting and compliance checks.
- Remote Actions (KMA)Remote control center for KMA devices, enabling group assignment, policy binding, and device commands for daily management and control.
- Device List (GMA)Manage all GMA devices in one place with remote operations and monitoring, serving as the entry point for device lifecycle management.
- Device Details (GMA)View complete GMA device details including apps, policies, groups, logs, and remote actions for full lifecycle management.
- Remote Actions (GMA)Remote control center for GMA devices, enabling group assignment, policy binding, and device commands for daily management and control.
- Device GroupingCentrally manage device groups with flexible policy linking and remote control—enabling structured, scalable device management.
- Device PolicyConfigure and manage system policies for GMA/KMA devices. Assign policies by type and apply them to devices or groups.
Configuration
Configure device permissions, scanning, and print prompts for KMA/IMA only to standardize operations and improve control efficiency.
- Secondary Display AdsConfigure ad playback rules and upload content for secondary screen display. Available for KMA and IMA devices.
- Permission SettingsConfigure cashbox control and third-party app installation permissions for iMin devices only. Centralized permission control per device.
- Scanner SettingsConfigure scanner parameter rules for devices, supporting model-based or group-based settings to improve scanning accuracy and compatibility
- Boot AnimationSet custom startup animations for all iMin devices by uploading a ZIP package. Supports model- and brand-specific configurations.
App Management
Centralized management for enterprise apps and policies, including publishing, updating, Kiosk control, classification, and version review.
- My AppManage private and public apps with upload, publish, and control features. Supports GMA and KMA/IMA app policy settings.
- App Release PolicyManage app publishing strategies for GMA, KMA, and IMA devices. Control installation, whitelists, and policy lifecycle via templates.
- App Update PolicyManage update strategies for Google Play and Enterprise apps. Support auto, scheduled, and controlled updates on GMA, KMA, and IMA devices.
- Kiosk PolicySet kiosk app restrictions on GMA, KMA, and IMA devices to control app use and limit system features.
- App CategoriesCreate custom categories to organize private, public, and web apps, improving classification and policy assignment efficiency.
- App LibraryManage public enterprise apps in the app library for approved organizations. Only published apps can be added by target enterprises.
Content Management
Centralized module for uploading, managing, and distributing business files to devices, supporting bulk push, scheduling, and remote delivery.
Tools
Provides device diagnostics, remote support, location tracking, and security tools to help admins manage and troubleshoot efficiently.
- Map ManagementManage device locations with maps, geofences, logs, and routes; filter by SN/model; trigger actions on entry/exit for compliance.
- ToolboxCentralized tools for log collection, debug access, and offline alerts to boost troubleshooting and ensure security.
- KiwiCloud Remote Assistance (AnyDesk) Tutorial
Report
Provides scheduled and on-demand reports for devices, apps, and remote assistance, with data visualization and export for analysis.
- Device ReportGenerate and export device status, distribution, registration trends, and model reports for operational analysis and decision-making.
- App ReportAnalyze app installs, distribution, blacklist compliance, and per‑device installs to monitor deployment and mitigate risk.
- Report SubscriptionSchedule and manage automated report generation and email delivery for operational and maintenance data, replacing manual export workflows.
System Management
Manage system security, announcements, organization, Android Enterprise, and logs for unified enterprise device operations.
- System SettingsManage platform-wide settings for account security, compliance, default device policies, and system behavior.
- AnnouncementsCreate and manage enterprise announcements to inform console or device users of operations, updates, and corporate notices.
- Organization ManagementCentralize management of org hierarchy, accounts, roles, access, branding, and licenses to support multi-level, multi-role device operations
- Brand Customization
- Android EnterpriseBind KiwiCloud with Google Android Enterprise to enable GMA devices, manage Play apps, and view enterprise account status.
- LogsCentralize log recording, search, and export for console operations and system events to support audits, tracing, and accountability.