Function Introduction

KiwiCloud is an enterprise-grade device management platform that enables centralized control, policy enforcement, and remote operations across multi-brand commercial devices, improving efficiency and security.

33 articles

DashboardView device and app summaries, compliance stats, and trends on the KiwiCloud Dashboard to monitor your fleet in real time.

Enrollment

The Enrollment module supports multiple methods including QR code, Zero-touch, device import, and API integration, enabling fast onboarding and compliant device management.

ConfigurationPreset enrollment parameters including naming rules, group assignment, and Wi-Fi settings for reuse across QR Code and Zero-Touch enrollment.

QR Code EnrollmentProvides QR code enrollment for GMA devices, ideal for small-batch onboarding with auto grouping to simplify setup and boost efficiency.

Devicedevices in bulk via file or API for unified asset management and enrollment prep.

Device Management

Device Management provides a centralized hub for device grouping, control, and policy enforcement across device types.

Device ListView and manage all enrolled devices by category, status, and remote actions.

Device GroupingGroup devices by region or type for bulk policy deployment and remote actions.

Device PolicyCreate and deploy standardized device policies to control configuration, security, and system behavior across devices.

Configuration

Offers centralized configuration for settings like ads, scanner, and permissions to ensure consistent and unified device behavior.

Secondary Display AdsPush custom ad content to secondary screens on supported OEM devices to support marketing and brand promotion.

Scanner SettingsStandardize scanner behavior across devices with configurable scan modes, feedback settings, and format controls for consistent scanning performance.

Permission SettingsConfigure permission control for device features like camera, USB, Bluetooth, and microphone to meet security and compliance needs.

Boot AnimationConfigure and deploy boot animations remotely to ensure consistent device startup visuals and brand identity.

App Management

Manage app resources, distribution, and policies to standardize deployment, updates, and access control across enterprise devices.

My AppUpload and manage enterprise apps including APKs and Web apps, with version control, publishing scope, and installation analytics.

App Release PolicyDefine and enforce app distribution rules including mandatory installs, blocklist/allowlist, and uninstall restrictions across managed devices.

Kiosk PolicyLock devices to specific apps in kiosk mode with full control over system features, navigation, and uninstall behavior.

App Update PolicyEnforce silent or forced app version updates across devices with flexible scheduling and phased rollout options.

App CategoriesCreate and manage custom app categories to organize your enterprise app library for faster access and better visibility.

App LibraryManage your enterprise app inventory including public, private, and web apps, with version control, categorization, and deployment analytics.

Content Management

Content Management enables enterprises to upload, organize, and deploy business-critical files to devices in bulk, improving content delivery efficiency and consistency.

My FilesUpload and manage business files centrally for policy-driven distribution and reuse across managed devices.

File Distribution PolicyDeliver files in bulk to designated devices or groups with scheduled push, audit logs, and execution tracking.

Tools

Offers tools like map tracking, remote support, and diagnostics to enhance remote device management, fault handling, and operational efficiency.

Map ManagementVisualize device locations, configure geofences, and track movement paths to prevent asset loss and support risk control.

Remote AssistanceRemotely view and control managed devices using AnyDesk integration for fast troubleshooting and user support across regions.

ToolboxAdvanced remote diagnostics tools including log collection, debug authorization, and offline detection for improved operational visibility.

Report

Enable scheduled and on-demand reports for devices, apps, and support sessions, enhancing transparency and operational insights.

Report SubscriptionSchedule automatic report generation and email delivery for Device, App, and Remote Support reports to streamline recurring data access.

Device ReportGet comprehensive insights into device operational status, registration trends, and distribution with visual charts and detailed tables.

App ReportMonitor app installation coverage, usage distribution, and whitelist compliance across all managed devices.

Remote ReportView complete audit records of all remote sessions including initiators, timing, device targets, and execution results.

System Management

Supports centralized configuration of users, roles, permissions, organization, and integrations to ensure secure and scalable enterprise operations.

AnnouncementBroadcast system alerts, policy updates, and enterprise notices to users or devices via popup or banner with flexible scheduling.

Android EnterpriseBind your KiwiCloud account with Google Android Enterprise to enable GMA device management and Zero-Touch enrollment.

Organization ManagementBuild and manage organizational structures, user accounts, roles, branding, and license visibility in one centralized module.

LogsTrack all console operations and system-level events with filterable logs for incident analysis and compliance reviews.

System SettingsConfigure platform-wide settings including login security, compliance policies, device presets, and naming rules.

Service & Support

Provides a unified platform for submitting and handling service requests, enabling efficient collaboration between upstream and downstream enterprises and improving response transparency and resolution efficiency.

My SubmissionsSubmit and track service tickets for issue reporting, technical support, and feature requests to your superior organization or KiwiCloud.

My ProcessingProcess and manage support tickets from subordinate organizations with allocation, escalation, and progress tracking capabilities.