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Remote Report

View complete audit records of all remote sessions including initiators, timing, device targets, and execution results.

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Key Functions

  1. Session Records: View all remote sessions with device, status, initiator, and timestamps

  2. Multi-Condition Filtering: Filter by SN, account ID, time range, etc.

  3. Status Tracking: Identify session types such as abnormal interruption, manual termination, or unattended mode


Benefits

  • Record every remote action with traceable results to improve support transparency

  • Support technician KPIs and tool performance evaluations

  • Analyze device support requests for usage forecasting and proactive insights

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