Key Functions
Log Tasks: Schedule log collection tasks for devices, supporting delayed or timed execution
Log Viewer: Centrally view or download device log files; supports filtering by keywords and time
Debug Authorization: Enable USB debugging; devices require approved user or technician authorization
Offline Detection: Periodically check device connectivity and trigger notifications via email when a device is offline
Benefits
Capture real-time logs to support root cause analysis and technical diagnosis
Prevent unauthorized physical access by restricting debug permissions
Improve incident detection and reduce risks via proactive monitoring and alerting
Build a streamlined remote support workflow to reduce manpower and improve response efficiency