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Announcement

Send unified platform-wide notifications to devices and users, supporting real-time and scheduled broadcasts.

Updated over 5 months ago

Feature Overview

The Announcement module helps enterprises quickly broadcast important messages to users or devices across the platform. IT or operations staff can use it to push system maintenance alerts, firmware updates, policy reminders, or enterprise-wide messages like corporate notices or emergency announcements.

The module supports multiple display formats (pop-ups or list banners), delivery modes (instant or scheduled), and flexible target audience options (e.g., by organization, device model, or user role). It is especially useful in service operation, alert broadcasting, and compliance communication scenarios.

Key Functions

  1. Broadcast channels: Display announcements via popup dialogs or device-side banners.

  2. Push configuration: Choose recipients by organization, role, or device type, and decide whether acknowledgment is required.

  3. Scheduling: Support instant publishing or scheduled push with time control.

  4. Multichannel delivery: Send announcements via system UI or email, improving delivery reliability.

  5. User access: End users can view announcement history and check notification details independently.

Benefits

  1. Establish a centralized, controllable messaging channel to standardize enterprise communications.

  2. Support clear information delivery to frontline maintenance personnel.

  3. Serve as an effective alternative to traditional email or chat group messages.

  4. Enhance compliance, emergency response, and service update communication efficiency.

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