Feature Overview
The Toolbox module provides administrators with advanced tools for remote troubleshooting, including log task scheduling, online status checks, debug authorization, and disconnection alerts, improving operational visibility and efficiency.
Key Functions
Log Tasks: Schedule log collection tasks for devices, supporting delayed or timed execution.
Log Viewer: Centrally view or download device log files and task-related logs; supports filtering by keywords and time.
Debug Authorization: Enable USB debugging; devices require approved user or technician authorization to enter debug mode.
Offline Detection: Periodically check device connectivity and trigger notifications via email when a device is offline.
Benefits
Capture real-time logs to support root cause analysis and technical diagnosis.
Prevent unauthorized physical access by restricting debug permissions.
Improve incident detection and reduce risks via proactive monitoring and alerting.
Build a streamlined remote support workflow to reduce manpower and improve response efficiency.